
Smart/TOM
Operating model readiness before the survey starts.
Smart/TOM checks whether the current operating model can deliver the strategy. It looks at Direction, Structure, Execution, Intelligence and Adoption, then turns the answers into a maturity readout and a recommended next route.
Before you begin
Answer from evidence
Use what actually happens in the business, not the intended operating model.
Use the 1-5 scale
1 is strongest and 5 is weakest. The report converts this into the maturity scale.
Unlock the result
At the end, add your details so the result can be saved into Smart/TOM Admin.
1. Score the model
Complete the cornerstone questions across strategy, structure, execution, insight and adoption.
2. Review the readout
Submit details to unlock the maturity score, heatmap, priority gaps and board route.
3. Admin follow-up
VectorIQ records the activity in Admin and can release the approved readout to Workspace.